Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 31, 2023

5  out of  5 rating by knwealthy
"State Farm Rep Chrystal Barret totally changed my mind about State Farm car Insurance. Personal service, helpful,informative, returned all my calls immediately, answered my continual questions and with no problem checked every rate change rate until I decided on the policy type and amount fit for me. Don't waste your time with 3rd party car insurance. Ms. Barret was congenial, patient with 10⭐ service"

Steve Hendrickson

August 22, 2023

5  out of  5 rating by Steve Hendrickson
"I’m so impressed with the claim process. My first in nearly 20 years, the Randell Young team was so helpful and the claims staff kept me continually informed throughout the process. My gratitude for a job well done."

Shaun Thomas

August 10, 2023

5  out of  5 rating by Shaun Thomas
"As a 22-year Veteran from the USAF, I have used USAA for over 20 years. Well, after working with Houston Nipper at Randall’s office, he managed to save us over $4K a year! I have two cars and two houses, primary residence and investment property. I was blown by the savings and regret not making the switch sooner. Do yourself a favor and give Houston a call…you won’t be disappointed!"

madeline davis

August 2, 2023

5  out of  5 rating by madeline davis
"The office staff is so well mannered and welcoming. We had the greatest pleasure of working with Dylan. He took his time explaining everything in detail and answering ever question we asked. He genuinely cared about doing right by us and getting everything we needed. We will forever recommend him and this office to everyone we know. Thank you for helping us get signed up with 2 new policies."

Jessica Contreras

July 26, 2023

5  out of  5 rating by Jessica Contreras
"Crystal is the most amazing State Farm agent that i have ever had. I’m thankful for the quotes that she was able to get for me and gladly switched back to Start Farm from Geico. Definitely recommend State Farm for home and car insurance."

Sandra Askern

July 26, 2023

5  out of  5 rating by Sandra Askern
"I had been with Farmers for 4 yrs & I couldn't afford the extensive increase. I had such a pleasant experience with Houston, he was very patient & thorough in assisting me. Overall I am extremely pleased with the switch over at this time."

Joe Watkins

July 26, 2023

5  out of  5 rating by Joe Watkins
"Megan took care of us when we needed to make several changes to our policies. Thank you so much for making the process painless!"


June 28, 2023

5  out of  5 rating by DEBBY MURPHY
"I had been with Farmers insurance for around 30 yrs they kept going up in price, I happen to get in touch with Crystal Barrett at State Farm and let me tell you she will work her tail off for you she saved me almost 900.00. I've talk to a lot of insurance companies but she is such an honest and helpful employee thank you so much for your help!"

Jeff Rock

June 3, 2023

5  out of  5 rating by Jeff Rock
"Their insurance agent (Dylan), was very detailed and willing to explain everything. He was very patient and displayed complete knowledge of his job. Super attitude! Thank you."

Roger Herring

June 1, 2023

5  out of  5 rating by Roger Herring
"I needed help with insurance for a rental car. Jackie quickly took care of my need going above and beyond to find the right documentation. She is very professional, and knowledgeable. I was able to reach her in one call!"

Jason Stouten

May 24, 2023

5  out of  5 rating by Jason Stouten
"Great customer service!"

Pamela Jones

April 27, 2023

5  out of  5 rating by Pamela Jones
"Jackie and the Randall Young team are amazing. They are always kind and professional."

Cameron Zvara

March 30, 2023

5  out of  5 rating by Cameron Zvara
"Randall and his crew did a hell of a job I’m very happy with my insurance and the price the customer service all five stars I want to give a shout out to Houston. He’s been the best since day one I really appreciate him and you guys."

Sherry Sides

March 28, 2023

5  out of  5 rating by Sherry Sides
"Professional and friendly service. Megan and everyone else I speak with are all so knowledgeable and helpful. I have been their client for years."

Rachna Whala

March 16, 2023

5  out of  5 rating by Rachna Whala
"Crystal was soo amazing! She walked me through every step and explained thoroughly when I had questions! Would recommend to everyone but especially people who are new to starting their auto insurance journey!"

Casey Pringle

November 30, 2022

5  out of  5 rating by Casey Pringle
"Mykala has been amazing at presenting detailed plan options for me and my husband! Not only were they the best price for us, but she was patient and answered all my questions! As a newlywed and fresh out of school, I was overwhelmed by this transition, but she was awesome. Would highly recommend State Farm because of her!"

Tammy Rich

November 18, 2022

5  out of  5 rating by Tammy Rich
"So impressed with Randall Young Ins Agency! I have associated with Mykala from the beginning of switching to this agency she has helped me so much with my policy and has been so responsive on everything that I have needed to add or update to my policy!!! Office support is always eager to provide assistance. I have been with State Farm for over 15 years and will not switch to any other insurance agency!!! I would recommend this agency to anyone!"

jerry DeCastro

November 15, 2022

5  out of  5 rating by jerry DeCastro
"Very friendly"

Chelle Meacham

November 4, 2022

5  out of  5 rating by Chelle Meacham
"We have been with State farm for a few years now. I just recently up dated our life insurance policy. Randall’s agency is always wonderful. Dylan Trudell will answer all your questions and make sure you understand. I have a ton of questions when I don’t understand something. He is patient, intelligent and never makes you feel stupid for asking. Great customer service!"

Liz S

November 3, 2022

5  out of  5 rating by Liz S
"Dylan was pleasant to speak with and more than knowledgeable."

Mark Hixson

November 1, 2022

5  out of  5 rating by Mark Hixson
"Dylan Trudell was very informative, professional, and very pleasant to work with. Was on top of his game throughout the process!"

Lois Mcginnis

October 28, 2022

5  out of  5 rating by Lois Mcginnis
"Gretchen was very courteous and professional, when helping me with homeowners and auto insurance. I would highly recommend State Farm and especially Gretchen for any insurance needs you might have."

Rachael Riether

October 28, 2022

5  out of  5 rating by Rachael Riether
"State farm agent Dylan Trudell is friendly and really quick to get all your insurance needs taken care of. Thank you again Dylan."

tera hurt

October 25, 2022

5  out of  5 rating by tera hurt
"I have been with Randall Young State Farm for 10 plus years. Everyone that works there is so helpful and professional. I generally work with Gretchen and she is amazing. She goes above and beyond to make sure I have what I need and trust me I can be a handful. I recommend this branch to anyone looking for great prices and a superior staff. Tera Hurt."

Dana Ross

October 24, 2022

5  out of  5 rating by Dana Ross
"Gretchen is always very patient with me and is always very nice and friendly."