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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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W

June 26, 2025

5  out of  5
rating by W
"Jodi is a wonderful and friendly person . Who went the extry mile to help me . she was very knowledgeable and very helpful with my situation. I will highly recommend her to averyone i know who needs insurance . You go Jodi . thank you very much God bless. Ww"
We responded:
"Thank you so much for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that Jodi did a great job for you. If you ever have any questions or need assistance, we’re here to help!"
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Hector Zavala

June 25, 2025

5  out of  5
rating by Hector Zavala
"Allstate wanted to keep raising me rates every 6 months and I just got a another vehicle, so I decided to shop around for a different insurance provider. I called around different places, but the most helpful person I contacted was from State Farm. Dylan Trudell helped set me up and was awesome at explaining everything I was paying for and what kind of coverage worked best for me. Overall a great experience."
We responded:
"We’re honored by your positive feedback! Dylan likes helping people understand their insurance protection and we are glad that was helpful for you. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Grace Manning

June 23, 2025

5  out of  5
rating by Grace Manning
"Crystal at Randall Young State Farm was amazing!!! She was so helpful with assisting me with my auto, renter's and personal articles policies. She was so friendly and got everything done so quickly. Highly recommend using this insurance agency! Go Crystal!"
We responded:
"Thank you for taking the time to share your thoughts and to recognize Crystal! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for choosing us. "
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David T.

June 23, 2025

1  out of  5
rating by David T.
"STATE FARM: THIS IS YOUR FINAL WARNING. I nearly died on the side of the road trying to get a hold of a human being through your so-called “customer service.” Let me be clear—this isn’t just about me. This is about every American who’s been stranded, scared, and ignored while your automated systems loop endlessly with no help in sight. How many people have actually died waiting for you to pick up the phone? How many mothers, fathers, children were left alone in crisis because State Farm couldn’t answer? You market yourselves as a “good neighbor,” but right now you’re a ghost. And ghosts don’t answer when people call for help. This isn’t just negligence—it’s a public safety issue. State Farm, you are going to fix this. Right now. • Real people. • Real help. • Real accountability. No more “please hold.” No more bots. No more death by corporate apathy. Every single delay costs lives. And I will not stop until this is fixed—for me, for my family, and for every citizen who’s ever had to scream into the void while your company sat behind a firewall of convenience and profit. Fix it. Today. Or get ready for the storm. #RISEORFAIL"
We responded:
"Shaun, thank you for your service to our country. Excited that we could save you so much money on your auto, home and rental property insurance. We appreciate your review and mentioning that Houston took care of you so well. "
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Bonney Tate

June 18, 2025

4  out of  5
rating by Bonney Tate
"Jodi was friendly, explained everything in great detail. Increased my policy and cost me much less than I had been paying. Enjoyed talking to her . She was very efficient."
We responded:
"Thank you taking time to leave us a review! We are glad that we could increase your insurance coverage for less money. Thanks for recognizing Jodi as she enjoys taking time to explain details and make the process efficient. Please let us know when you have any questions. Thank you for choosing our agency!"
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Peter Yang

June 17, 2025

5  out of  5
rating by Peter Yang
"Fast and easy"
We responded:
"Thank you so much for your review. We're thrilled to hear that you found the process fast and easy. If you ever need assistance or have any questions, feel free to reach out anytime. We truly appreciate your business And, welcome to Oklahoma!"
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Leandria McIver

June 13, 2025

5  out of  5
rating by Leandria McIver
"Worked with Crystal to bundle my Homeowner's and auto insurance. She made the process seamless and answered all 50-11 of my questions. Would definitely recommend her and this location to family & friends."
We responded:
"Thank you so much for your review! We're thrilled to hear that Crystal provided you with seamless service and was able to answer all your questions during the process of purchasing your insurance. Your recommendation means the world to us, and we’re honored to have earned your trust. If you ever need assistance or have more questions in the future, our team is here to help. Thank you for choosing our agency, and we look forward to serving you, your family, and friends for years to come!"
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Tommie Voss

June 7, 2025

5  out of  5
rating by Tommie Voss
"Jodi was super friendly & very knowledgeable about my needs. I’m so thrilled that she was able to process everything with such ease for me. Highly recommend her for insurance needs!"
We responded:
"Tommie, thank you taking time to review our agency and also the kind words for Jodi. Let us know if you have any questions about your insurance protection or getting your policies started. "
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Megan Sterling

May 15, 2025

5  out of  5
rating by Megan Sterling
"Jodi was super easy to work with! Made switching insurance a literal breeze! On top of lowering my monthly payment tremendously! Highly recommend her to get this taken care of and quickly to!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service and insurance protection! If there is anything else we can do for your insurance needs, just let us know! "
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Russell Bell

May 14, 2025

1  out of  5
rating by Russell Bell
"The office wanted to talk to my 86 year old mom without support so they could manipulate her. She is on a fixed income and her insurance is over her budget. Just wanted someone to listen and adjust what she can pay for."
We responded:
"Thank you for sharing your concern. We understand that you want the best for your mother, and we share that commitment. Our primary goal is to ensure that all our clients, especially seniors, receive the utmost respect, protection, and personalized service. Your mother holds the rights to her insurance policies, and we are obligated to obtain her explicit permission before discussing any details or making coverage changes with third parties, including family members. This is a standard practice designed to protect her privacy and ensure her decisions are respected. We encourage our clients to involve family members in their insurance matters if they wish, but it must be with their consent. When you walked into our office and requested to discuss your mother's policy and premium, our team member appropriately indicated the need for your mother's permission to proceed. Unfortunately, the call to your mother went to voicemail, and we agreed that you would visit with her and then call back to set up a follow-up appointment together. During the subsequent appointment with your mother present, our objective was to listen, review coverages, and find a solution that fits her needs and budget. You demanded that we make her policy just like your policy. We understand that you wanted to align her policy with yours, but as your mother pointed out, her circumstances and house are different from yours. We can make changes to her policy, but the coverages & premiums would likely be different. Our team member aimed to explain the differences in Zillow home sales value vs. home reconstruction cost and also how claims are processed to help make informed decisions about coverage reductions. You decided to walk out. We regret that the process was not as swift as you hoped, but our priority is to ensure that all decisions are made with a clear understanding and in the best interest of our customers. Thank you for your feedback. "
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George Hyland

May 7, 2025

5  out of  5
rating by George Hyland
"One of the Most professional agencies I've had the please of doing business with. Crystal Barret is very knowledgeable and friendly. She made the switch over process very easy and she personally dealt with my previous companies. State Farm's rates and coverage are excellent and much better than my other companies. I highly recommend the Randall Young Agency and Crystal Barret and look forward to doing business with them very long term."
We responded:
"George, thank you so much for your kind words and thoughtful review! We are thrilled to hear that you had such a positive experience with our agency and with Crystal Barrett. We strive to provide excellent service and coverage to meet your needs, and it’s wonderful to hear that you’re happy with State Farm’s rates and what we offer. Thank you again for trusting us with your insurance needs."
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Christian Johnson

May 1, 2025

5  out of  5
rating by Christian Johnson
"Jodi Emberson was great to work with. She followed up on everything as promised even letting me know a day she was going to be out of office. It also doesn’t hurt that I managed to save a little money on my policy."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Jodi. She truly goes above and beyond to make sure our customers feel informed and supported, and we’re glad she was able to help you save some money on your policy as well. Your feedback means the world to us, and we’re here anytime you need assistance. Thanks again for choosing our agency – we appreciate your trust and business!"
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Brenda Ledbetter

April 26, 2025

5  out of  5
rating by Brenda Ledbetter
"I had a really good experience. Jodi was very helpful and kind Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ben Clark

April 1, 2025

5  out of  5
rating by Ben Clark
"I've been working with Crystal since I called the office several weeks ago. My former insurance company was increasing the price by nearly 40% and a friend referred me to Crystal at this office. We spoke, I sent her my current coverage, and she was able to get me better coverage for less cost. Talking to her has been easy, and she's been very responsive to emails and made the transition simple."
We responded:
"Thank you so much for your nice review. It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Melody Webster

March 17, 2025

5  out of  5
rating by Melody Webster
"They were on top of everything and didn't even take that long. Very impressed. Thank you Jodie"
We responded:
"Melody, thank you for taking the time to share your thoughts and recognizing Jodi! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Averie Howard

March 7, 2025

5  out of  5
rating by Averie Howard
"I had a great experience with Jody! She was clear, to the point, and helped me efficiently with any and all needs! She is responsive and the best agent I’ve ever encountered dealing with insurance. She’s professional and reliable. I am thankful for her efforts!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David McHenry

February 21, 2025

5  out of  5
rating by David McHenry
"It was time to adjust coverages and benefits on my 4 auto policies. I was fortunate to get VICTORIA, the most capable and pleasant lady on the phone to assist me. Victoria answered all my questions and was making suggestions to control my costs without losing benefits. Victoria educated me on details I had taken for granite and corrected my thinking, so that I understood them correctly. I like doing business with Randall Young - State Farm Insurance Agent, who hires only the best knowledgeable agents like VICTORIA. It's been a good buying experience for me David McHenry"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Victoria. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for your business."
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Joy Anderson

January 23, 2025

5  out of  5
rating by Joy Anderson
"I am a lifelong State Farm customer. I called and talked to Victoria. Although my questions regarded another insurance company’s liability, Victoria was helpful, patient, well informed, and friendly."
We responded:
"Thank you for taking time to recognize Victoria's good work and reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for being a lifelong customer ... we appreciate you! We look forward to continuing to support your insurance needs."
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Erin Leslie

January 22, 2025

5  out of  5
rating by Erin Leslie
"Crystal was a huge help in getting our new policies set up. She was so kind and willing to work with me in a way that would best suit me and my schedule. She answered every question I had and helped clarify a lot of details for me. So glad we switched from our old company to State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Crystal and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Thank you for choosing us. We are here to help! "
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Monk Fran

January 17, 2025

5  out of  5
rating by Monk Fran
"They deserve the CP3 assist award over here, all jokes aside. They not only got the best quote for me, and they made up for other agents shortcoming. Too add to it they made sure I knew what I was signing up for before I left, I mean what else can you ask for"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Stay warm out there and have a great weekend! "
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Liv Mosley

January 14, 2025

5  out of  5
rating by Liv Mosley
"Thank you so much Jodi, I appreciate your help and kind words as you walked me through on getting insurance for my first home. Super friendly, very clear, and got me an affordable payment. I’m so grateful I got to work with you."
We responded:
"Congratulations on your 1st home, how exciting! Thank you for your kind words about Jodi. We strive to make insurance simple and to fit the situation of each customer. If you need any further assistance, please let us know. "
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Jason Macer

January 13, 2025

5  out of  5
rating by Jason Macer
"Crystal B. made switching a very smooth experience. Thanks a bunch!"
We responded:
"Jason, thank you a bunch for the 5-star review. We know you are busy, and we really appreciate you taking the time to do this. We are thrilled to hear that Crystal made this easy for you. Thank you for choosing us. "
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Carol Round

January 10, 2025

5  out of  5
rating by Carol Round
"If I could give the Randall Young State Farm Insurance Agency 10 stars, I would. I am 71 years old and have never had an agent go line by line and explain what each item on the proposed coverage for my home and my vehicle means. I was searching for a different insurance carrier after the one I'd had since 2021 raised my home and auto premiums. I expected my house premium to go up because of all the disasters in our state in 2024. But I was shocked when my car insurance on my 2014 CRV went up by $44 a month. I have not made an auto claim since I was 19 years old. I carry full coverage on my vehicle despite having paid off my auto in 2020. When my agent and I finished comparing my current coverage to the proposed coverage with State Farm, I ended up with more coverage while saving money. I was also impressed with Dylan Trudell's knowledge of their company's products and his patience with me as I asked many questions. I was just not another number. At the end of our hour-long conversation, Dylan invited me to meet their team at their Tulsa, OK agency. I live in Claremore, OK. While on the phone, Dylan also explained the role of each agent and individual who works in their agency. I look forward to meeting them in a couple of weeks. If you are not happy with your current insurer, I urge you to reach out to the Randall Young State Farm Agency."
We responded:
"Thank you so much for your glowing review! We're absolutely thrilled to hear about your positive experience with Dylan and the Randall Young State Farm Insurance Agency. It's wonderful to know that Dylan took the time to explain your coverage options in detail and address all of your concerns. We are happy that you were able to find better coverage at a more affordable rate, and we truly appreciate your kind words about Dylan’s knowledge and desire to help. We look forward to welcoming you to our Tulsa agency soon and introducing you to the rest of our team. Your recommendation means the world to us, and we're here to help you with all your insurance needs. Thank you once again for placing your trust in us! "
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Nathaniel Mckenzie

December 31, 2024

5  out of  5
rating by Nathaniel Mckenzie
"Jodi did such an amazing job helping me setup insurance for my car! She helped find me the best deal, broke down prices and costs for me, and even helped me find discounts I didn’t even know existed! She worked with me from the jump and helped get me the best deal with the best possible coverage all in my price range! She was super polite and her customer service was top tier! Thank you so much Jodi and Randall Young State Farm, I appreciate it greatly!"
We responded:
"We’re honored by your positive feedback! So kind of you to recognize Jodi's good work. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Vickie Jordan

December 26, 2024

5  out of  5
rating by Vickie Jordan
"I recently move States and Dylan Trudell was very helpful and had me set up with new coverage for all my needs. He made the transition smooth and effortless on my part. He was very friendly and kind. He even sent me information on the area which was very nice. If your looking for an agent who genuinely cares about their clients, I highly recommend Dylan."
We responded:
"Thank you for taking the time to share your thoughts and to recognize Dylan's customer service. We are thrilled that you received such great care to help make your transition easy. Welcome to Randall Young State Farm and thank you for choosing us. "